Secured Company

We use an automated system to verify customer information. While this is very efficient, it does require clear images and documents. To make sure your application is correctly processed automatically, please follow the suggestions below:

 • Make sure to use your legal name and last name (and that this name matches the name on your ID precisely).

 • Use your full, current address.

 • Take the pictures in a well-lit place.

 • On the document picture, make sure the whole document is visible and readable.

 • On the ID verification photo, make sure you hold up the document slightly closer to the camera, extend your arm in front of your body in a way the whole arm and shoulder is visible along with your face and document.

This will ensure you have the best possible chance of having your application verified automatically within 3 hour. There are also several error messages that may appear on your profile page ( if our system detects an issue. Keep an eye on this page, and your email account, for any message, as you may be automatically presented with the chance to correct the error and re-submit your profile.